What must school psychologists do if a parent believes inaccurate information is in their child's education records?

When a parent believes that there is inaccurate information in their child's education records, the correct course of action for school psychologists is to amend or delete the information. This aligns with ethical guidelines and legal requirements surrounding the maintenance and accuracy of educational records.

Ensuring that educational records are accurate is essential, as these documents can significantly impact a child's educational path and support services. If a parent raises a concern about inaccuracy, it is the responsibility of the school psychologist to engage with the parent, investigate the claim, and take the necessary steps to correct any inaccuracies. This may involve gathering additional information, consulting relevant professionals, or facilitating discussions with the parent to reach a resolution.

Providing access to all records is an important practice, but it is secondary to addressing the inaccuracies in the records themselves. Simply explaining why the information is considered accurate, without allowing for correction or review, does not adequately address the parent's concern. Filing a complaint with state authorities would be an escalation that is not necessary if the issue can be resolved internally through proper amendment of the records.

Thus, the appropriate and ethical response is to amend or delete the inaccurate information when complaints about educational records arise, ensuring that the student’s educational records truly reflect their needs and circumstances.